In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 09, 2026 - 23:00 PDT
Scheduled - We're rolling out a release to improve your experience by addressing ongoing issues and fixing bugs affecting some customers. This release is a part of our ongoing commitment to providing you with the best possible service. For detailed information on the release, please refer to the https://support.punchh.com/s/article/Punchh-Platform-Release-Notes-09-June-2026-Deployment
Completed -
The scheduled maintenance has been completed.
May 27, 09:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 08:00 PDT
Scheduled -
We are writing to inform you about an Emergency Hotfix release. In this hotfix, we will address an ongoing issue affecting some of our customers.
Rest assured, our platform will remain fully operational, and you should not experience any interruptions in services.
We appreciate your cooperation and understanding as we continue to enhance our services. If you have any questions or concerns, please do not hesitate to reach out to our technical support team.
May 27, 07:55 PDT
Completed -
The scheduled maintenance has been completed.
May 27, 00:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 23:00 PDT
Scheduled -
We're rolling out a release to improve your experience by addressing ongoing issues and fixing bugs affecting some customers. This release is a part of our ongoing commitment to providing you with the best possible service. For detailed information on the release, please refer to the https://support.punchh.com/s/article/Punchh-Platform-Release-Notes-26-May-2026-Deployment
Completed -
The scheduled maintenance has been completed.
May 26, 00:30 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 23:30 PDT
Update -
Update: Due to unavoidable circumstances, the scheduled maintenance window has been postponed to May 25, 2026, from 23:30 PDT to 00:30 PDT. We appreciate your cooperation and understanding as we continue to enhance our services. If you have any questions or concerns, please do not hesitate to reach out to our technical support team.
May 18, 00:03 PDT
Scheduled -
We are writing to inform you about scheduled maintenance as part of our ongoing efforts to upgrade platform versions and enhance the security and reliability of our services. During this maintenance window, our platform will undergo essential upgrades, including security patches, performance improvements, and new features designed for better management of cloud infrastructure and system scalability.
Customer Impact:
• Inability to access the platform. • Disruption in service functionalities. • Potential delays in data processing and reporting.
We appreciate your cooperation and understanding as we continue to enhance our services. If you have any questions or concerns, please do not hesitate to reach out to our technical support team.
May 15, 01:51 PDT