Punchh

All Systems Operational

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Status Page for Punchh

Uptime over the past 90 days. View historical uptime.
Web Components Operational
90 days ago
100.0 % uptime
Today
Punchh API Operational
90 days ago
100.0 % uptime
Today
Authentication API Operational
90 days ago
100.0 % uptime
Today
Management Dashboard Operational
90 days ago
100.0 % uptime
Today
POS API Operational
90 days ago
100.0 % uptime
Today
Webhook API Operational
90 days ago
100.0 % uptime
Today
POS DataSink API Operational
90 days ago
100.0 % uptime
Today
Punchh POS Control Center Operational
90 days ago
100.0 % uptime
Today
Background Processes Operational
90 days ago
100.0 % uptime
Today
Campaigns Operational
90 days ago
100.0 % uptime
Today
Data Exports Operational
90 days ago
100.0 % uptime
Today
Event Webhooks Operational
90 days ago
100.0 % uptime
Today
Segments Operational
90 days ago
100.0 % uptime
Today
Internal Data Sync Operational
90 days ago
100.0 % uptime
Today
Data Pipelines Operational
90 days ago
100.0 % uptime
Today
Partners Operational
90 days ago
99.95 % uptime
Today
AWS Operational
90 days ago
100.0 % uptime
Today
Cloudflare Operational
90 days ago
99.59 % uptime
Today
Databricks Operational
90 days ago
100.0 % uptime
Today
Cloudinary Operational
90 days ago
100.0 % uptime
Today
Tableau Operational
90 days ago
100.0 % uptime
Today
Sendgrid Operational
90 days ago
100.0 % uptime
Today
Mandrill Operational
90 days ago
100.0 % uptime
Today
Twilio Operational
90 days ago
100.0 % uptime
Today
Confluent Cloud Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 6, 2026

No incidents reported today.

Feb 5, 2026

No incidents reported.

Feb 4, 2026
Punchh Platform Hotfix Release - No Downtime
Completed - The scheduled maintenance has been completed.
Feb 4, 00:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 23:30 PST
Scheduled - We are writing to inform you about an Emergency Hotfix release. In this hotfix, we will address an ongoing issue affecting some of our customers.

Hotfix Deployment Schedule:

Date: 03 Feb 2016
Time: 23:30
Expected Duration: 1 Hour

Customer Impact:

Rest assured, our platform will remain fully operational, and you should not experience any interruptions in services.

We appreciate your cooperation and understanding as we continue to enhance our services. If you have any questions or concerns, please do not hesitate to reach out to our technical support team.
Feb 3, 23:16 PST
Feb 3, 2026
Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026
Punchh Platform Scheduled Minor Release - No Downtime
Completed - The scheduled maintenance has been completed.
Jan 28, 00:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 23:00 PST
Scheduled - We're rolling out a release to improve your experience by addressing ongoing issues and fixing bugs affecting some customers. This release is a part of our ongoing commitment to providing you with the best possible service. For detailed information on the release, please refer to the https://support.punchh.com/s/article/Punchh-Platform-Release-Notes-27-January-2026-Deployment

Scheduled Release Details:

Date: 27th January
Time: 23:00 PST
Expected Duration: 1 hour.
Customer Impact:

Rest assured, our platform will remain fully operational, and you should not experience any interruptions in services.

If you have any questions or require further assistance, please do not hesitate to contact our support team.

Thank you for your continued trust in our services.
Jan 26, 07:09 PST
Jan 27, 2026
Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

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