Punchh
All Systems Operational

About This Site

Status Page for Punchh

Management Portal ? Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Mobile API ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
POS DataSink ? Operational
90 days ago
100.0 % uptime
Today
Background Workers Operational
90 days ago
100.0 % uptime
Today
Data Pipeline Operational
90 days ago
100.0 % uptime
Today
Data Export Operational
90 days ago
99.83 % uptime
Today
Webhooks Operational
90 days ago
99.08 % uptime
Today
Cloudinary Operational
90 days ago
100.0 % uptime
Today
Cloudinary Image CDN Delivery ? Operational
90 days ago
100.0 % uptime
Today
Cloudinary Upload API Operational
90 days ago
100.0 % uptime
Today
Sendgrid Operational
90 days ago
100.0 % uptime
Today
SendGrid SMTP ? Operational
90 days ago
100.0 % uptime
Today
SendGrid Event Webhook Operational
90 days ago
100.0 % uptime
Today
SendGrid API Operational
90 days ago
100.0 % uptime
Today
Pusher notifications Operational
90 days ago
100.0 % uptime
Today
Pusher Channels WebSocket client API Operational
90 days ago
100.0 % uptime
Today
Pusher Channels Webhooks Operational
90 days ago
100.0 % uptime
Today
Pusher Channels REST API Operational
90 days ago
100.0 % uptime
Today
Mailchimp Mandrill Operational
90 days ago
99.83 % uptime
Today
Mandrill Global ? Operational
90 days ago
99.83 % uptime
Today
Web Components Operational
90 days ago
100.0 % uptime
Today
Punchh API ? Operational
90 days ago
100.0 % uptime
Today
Authentication API ? Operational
90 days ago
100.0 % uptime
Today
Management Dashboard ? Operational
90 days ago
100.0 % uptime
Today
POS API ? Operational
90 days ago
100.0 % uptime
Today
Webhook API ? Operational
90 days ago
100.0 % uptime
Today
POS DataSink API ? Operational
90 days ago
100.0 % uptime
Today
Punchh POS Control Center ? Operational
90 days ago
100.0 % uptime
Today
Background Processes Operational
90 days ago
100.0 % uptime
Today
Campaigns ? Operational
90 days ago
100.0 % uptime
Today
Data Exports ? Operational
90 days ago
100.0 % uptime
Today
Event Webhooks ? Operational
90 days ago
100.0 % uptime
Today
Segments ? Operational
90 days ago
100.0 % uptime
Today
Internal Data Sync ? Operational
90 days ago
100.0 % uptime
Today
Data Pipelines ? Operational
90 days ago
100.0 % uptime
Today
Partners Operational
90 days ago
100.0 % uptime
Today
AWS ? Operational
90 days ago
100.0 % uptime
Today
Cloudflare ? Operational
90 days ago
100.0 % uptime
Today
Databricks ? Operational
90 days ago
100.0 % uptime
Today
Cloudinary ? Operational
90 days ago
100.0 % uptime
Today
Tableau ? Operational
90 days ago
100.0 % uptime
Today
Sendgrid ? Operational
90 days ago
100.0 % uptime
Today
Mandrill ? Operational
90 days ago
100.0 % uptime
Today
Twilio ? Operational
90 days ago
100.0 % uptime
Today
Confluent Cloud ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mobile API
Fetching
POS Service
Fetching
Auth Service
Fetching
Iframe Service
Fetching
Engagement
Fetching
Dashboard
Fetching
Past Incidents
Jan 17, 2025

No incidents reported today.

Jan 16, 2025

No incidents reported.

Jan 15, 2025
Completed - The scheduled maintenance has been completed.
Jan 15, 01:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 00:30 PST
Scheduled - We are writing to inform you about scheduled maintenance as part of our ongoing efforts to upgrade platform versions and enhance the security and reliability of our services.

What to Expect:

During this maintenance window, our platform will undergo essential upgrades, including security patches, performance improvements, and new features designed for better management of cloud infrastructure and system scalability.

Customer Impact:

This maintenance will not require any system reboots, and there will be minimal to no impact on our services.

We appreciate your cooperation and understanding as we continue to enhance our services. If you have any questions or concerns, please do not hesitate to reach out to our technical support team.

Jan 10, 06:42 PST
Completed - The scheduled maintenance has been completed.
Jan 15, 00:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 23:00 PST
Scheduled - We are pleased to inform you that we have scheduled a new release for our platform. This update is part of our commitment to continually enhance our services and ensure you have the best experience possible.

Scheduled Release Details:

Date: 14th January
Time: 23:00 PST
Expected Duration: 1 hour.
Please note that no downtime is expected during this release. Our platform will remain fully operational, and you should not experience any interruptions in service.

This update will include several performance improvements and new features that we are excited to bring to your attention. Detailed release notes will be available in https://support.punchh.com/s/article/Punchh-Platform-Release-Notes-14-January-2025-Deployment.

Should you have any questions or require further assistance, please do not hesitate to contact our support team.

Thank you for your continued trust in our services.

Jan 10, 07:31 PST
Jan 14, 2025
Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

Jan 7, 2025

No incidents reported.

Jan 6, 2025

No incidents reported.

Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.

Jan 3, 2025

No incidents reported.