This has been resolved now.
Nov 23, 12:49 PST
We have begun deploying the Coupon Generation fix.
Nov 23, 12:02 PST
The fix for the Coupon Generation issue has been implemented and is currently undergoing testing prior to deployment. The fix is scheduled to be rolled out by noon Pacific time.
Nov 23, 09:32 PST
We are continuing to implement the fix for this issue. We recommend that you not attempt generate new Coupons until the fix has been deployed.
Nov 23, 07:48 PST
We have identified and are implementing a fix for the Coupon Generation outage. The estimated time to fix is 2-3 hours.
Nov 23, 07:08 PST
We are experiencing a problem with the Coupon Generation system in one of our multi-tenant instances. Existing coupons are working properly, but no new Coupons can be generated. We have identified the cause of the issue, and are working on a fix.
Nov 23, 03:26 PST