Punchh
All Systems Operational

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Status Page for Punchh

Uptime over the past 90 days. View historical uptime.
Management Portal ? Operational
90 days ago
99.99 % uptime
Today
Dashboard ? Operational
90 days ago
99.98 % uptime
Today
Mobile API ? Operational
90 days ago
99.98 % uptime
Today
API ? Operational
90 days ago
99.98 % uptime
Today
POS DataSink ? Operational
90 days ago
99.98 % uptime
Today
Background Workers Operational
90 days ago
100.0 % uptime
Today
Data Pipeline Operational
90 days ago
100.0 % uptime
Today
Data Export Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
99.98 % uptime
Today
Cloudinary Operational
Cloudinary Image CDN Delivery ? Operational
Cloudinary Upload API Operational
Sendgrid Operational
SendGrid SMTP ? Operational
SendGrid Event Webhook Operational
SendGrid API Operational
Pusher notifications Operational
Pusher Channels WebSocket client API Operational
Pusher Channels Webhooks Operational
Pusher Channels REST API Operational
Mailchimp Mandrill Operational
Mandrill Global ? Operational
AWS elasticsearch-us-east-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Mobile API
Fetching
POS Service
Fetching
Dashboard
Fetching
Auth Service
Fetching
Iframe Service
Fetching
Engagement
Fetching
Past Incidents
Nov 29, 2022

No incidents reported today.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022
Hotfix Rollout - No downtime
Completed - The scheduled maintenance has been completed.
Nov 23, 12:15 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 11:15 PST
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 23, 11:01 PST
Infrastructure maintenance: No Downtime
Completed - The scheduled maintenance has been completed.
Nov 23, 04:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 23:01 PST
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 21, 04:31 PST
DataBase Maintenance[DB Engine Version Upgrade 5.7.26 to 5.7.38 ] on punchh-campaigns-production-replica
Completed - The scheduled maintenance has been completed.
Nov 23, 02:55 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 00:55 PST
Scheduled - DataBase Maintenance[DB Engine Version Upgrade 5.7.26 to 5.7.38 ] on punchh-campaigns-production-replica
Nov 23, 00:50 PST
DataBase Maintenance[DB Engine Version Upgrade 5.7.26 to 5.7.38 ] on punchh-campaigns-production-replica
Completed - The scheduled maintenance has been completed.
Nov 23, 00:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 23:01 PST
Scheduled - DataBase Maintenance[DB Engine Version Upgrade 5.7.26 to 5.7.38 ] on punchh-campaigns-production-replica
Nov 21, 22:19 PST
Nov 22, 2022
Infrastructure maintenance: No Downtime
Completed - The scheduled maintenance has been completed.
Nov 22, 01:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 23:30 PST
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 21, 23:26 PST
Nov 21, 2022
Security Patch Maintenance for Mobile Apps
Completed - The scheduled maintenance has been completed.
Nov 21, 00:54 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 23:00 PST
Scheduled - On Nov 20th 2022 starting at 23:00 PM Pacific Time, We will be undergoing maintenance to apply a security patch for Punchh-built Mobile (IOS and Android) Apps. This activity will result in the Mobile Apps Sign-in and Login Features will be unavailable starting at approximately 23:00 PM Pacific Time and continuing no later than 01:00 AM Pacific Time on Nov 21th 2022.
Nov 18, 03:43 PST
Nov 20, 2022
Nov 19, 2022

No incidents reported.

Nov 18, 2022

No incidents reported.

Nov 17, 2022
Infrastructure maintenance: No Downtime
Completed - The scheduled maintenance has been completed.
Nov 17, 01:05 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 22:05 PST
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 16, 22:04 PST
Nov 16, 2022
Hotfix Rollout - No downtime
Completed - The scheduled maintenance has been completed.
Nov 16, 16:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 14:00 PST
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 16, 13:51 PST
Infrastructure maintenance: No Downtime
Completed - The scheduled maintenance has been completed.
Nov 16, 02:43 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 02:16 PST
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 16, 02:13 PST
Nov 15, 2022
Infrastructure maintenance: No Downtime
Completed - The scheduled maintenance has been completed.
Nov 15, 01:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 01:00 PST
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 15, 00:53 PST
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