Punchh
All Systems Operational

About This Site

Status Page for Punchh

Uptime over the past 90 days. View historical uptime.
Mobile API ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Management Portal ? Operational
90 days ago
100.0 % uptime
Today
POS DataSink ? Operational
90 days ago
100.0 % uptime
Today
AWS Operational
AWS ec2-us-east-1 Operational
AWS rds-us-east-1 Operational
AWS cloudFront Operational
AWS route53 Operational
AWS s3-us-standard Operational
Mandrill Mandrill Global ? Operational
Sendgrid Operational
SendGrid SMTP ? Operational
SendGrid Event Webhook Operational
SendGrid API Operational
Cloudinary Operational
Cloudinary Image CDN Delivery ? Operational
Cloudinary Upload API Operational
Background Workers Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
Pusher Channels WebSocket client API Operational
Pusher Channels Webhooks Operational
Pusher Channels REST API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Mobile APIs
Fetching
Dashboard
Fetching
iFrame
Fetching
Engagement
Fetching
Auth
Fetching
POS
Fetching
Past Incidents
Apr 12, 2021

No incidents reported today.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

Apr 5, 2021
Campaign and Background Processing is Delayed
Resolved - Campaigns and Background Workers are processing normally now.
Apr 5, 14:11 PDT
Monitoring - We have mitigated the issue and are now monitoring. Processing of Campaigns and Background Workers is increasing and is catching up. Punchh APIs are operating normally.
Apr 5, 12:57 PDT
Identified - We have identified the issue. Processing of Campaigns and Background Workers is increasing but is still behind. Punchh APIs are operating normally.
Apr 5, 11:53 PDT
Update - Background jobs are processing at a degraded level.
Apr 5, 11:13 PDT
Update - Investigation is still on-going.
Apr 5, 10:58 PDT
Update - Still investigating.
Apr 5, 10:13 PDT
Investigating - Campaign related processing and background processing is delayed we are investigating the issue. Punchh APIs are operating normally.
Apr 5, 08:56 PDT
Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.

Apr 1, 2021

No incidents reported.

Mar 31, 2021

No incidents reported.

Mar 30, 2021

No incidents reported.

Mar 29, 2021

No incidents reported.

← Incident History Powered by Statuspage