All Systems Operational

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Status Page for Punchh

Uptime over the past 90 days. View historical uptime.
Web Components Operational
Punchh API Operational
Authentication API Operational
Management Dashboard Operational
POS API Operational
Webhook API Operational
POS DataSink API Operational
Punchh POS Control Center Operational
Background Processes Operational
Campaigns Operational
Data Exports Operational
Event Webhooks Operational
Segments Operational
Internal Data Sync Operational
Data Pipelines Operational
Partners Operational
AWS Operational
Cloudflare Operational
Databricks Operational
Cloudinary Operational
Tableau Operational
Sendgrid Operational
Mandrill Operational
Twilio Operational
Confluent Cloud Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Mobile API
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POS Service
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Auth Service
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Iframe Service
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Engagement
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Dashboard
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Oct 10, 2026

Punchh Platform Scheduled Hotfix - No Downtime
Completed - The scheduled maintenance has been completed.
Oct 10, 11:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 10:15 PDT
Scheduled - We are performing a scheduled hotfix deployment to address a production issue. This change is part of our commitment to keeping the platform stable and reliable.

Scheduled Hotfix Details:

Date: 10th October
Time: 10:15 PDT
Expected Duration: 1 hour.

Customer Impact:

Rest assured, our platform will remain fully operational, and you should not experience any interruptions in services.

If you have any questions or require further assistance, please do not hesitate to contact our support team.

Thank you for your continued trust in our services.
Oct 10, 10:02 PDT

Oct 9, 2026

No incidents reported.

Oct 8, 2026

Punchh Platform Scheduled Hotfix - No Downtime
Completed - The scheduled maintenance has been completed.
Oct 8, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 00:00 PDT
Scheduled - We are performing a scheduled hotfix deployment to address a production issue. This change is part of our commitment to keeping the platform stable and reliable.

Scheduled Hotfix Details:

Date: 8th October
Time: 00:00 PDT
Ticket: DEVOPS-22314
Expected Duration: 1 hour.

Customer Impact:

Rest assured, our platform will remain fully operational, and you should not experience any interruptions in services.

If you have any questions or require further assistance, please do not hesitate to contact our support team.

Thank you for your continued trust in our services.
Oct 7, 10:13 PDT

Oct 7, 2026

[Cancelled] Punchh Platform Scheduled Hotfix - No Downtime
Completed - Hotfix has been cancelled
Oct 7, 10:12 PDT
Scheduled - We are performing a scheduled hotfix deployment to address a production issue. This change is part of our commitment to keeping the platform stable and reliable.

Scheduled Hotfix Details:

Date: 9th October
Time: 00:00 PDT
Ticket: DEVOPS-22314
Expected Duration: 1 hour.

Customer Impact:

Rest assured, our platform will remain fully operational, and you should not experience any interruptions in services.

If you have any questions or require further assistance, please do not hesitate to contact our support team.

Thank you for your continued trust in our services.
Oct 7, 10:05 PDT

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

Punchh Platform Scheduled Release - No Downtime
Completed - The scheduled maintenance has been completed.
Sep 30, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 23:00 PDT
Scheduled - We are excited to announce a scheduled new release for our platform. This release is part of our commitment to continually enhance our services, introduce new features and capabilities, and ensure our customers have the best experience possible. For detailed information on the newly released features and capabilities, please refer to the https://product-docs.partech.com/docs/punchh/files/release-notes/Punchh-Platform-Release-Notes-29-September-2026-Deployment

Scheduled Release Details:

Date: 29th September
Time: 23:00 PDT
Expected Duration: 1 hour.
Customer Impact:

Rest assured, our platform will remain fully operational, and you should not experience any interruptions in services.

If you have any questions or require further assistance, please do not hesitate to contact our support team.

Thank you for your continued trust in our services.
Sep 25, 07:32 PDT

Sep 29, 2026

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

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