Punchh
All Systems Operational

About This Site

Status Page for Punchh

Uptime over the past 90 days. View historical uptime.
Management Portal ? Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Mobile API ? Operational
90 days ago
99.95 % uptime
Today
API ? Operational
90 days ago
99.95 % uptime
Today
POS DataSink ? Operational
90 days ago
100.0 % uptime
Today
Background Workers Operational
90 days ago
100.0 % uptime
Today
Cloudinary Operational
Cloudinary Image CDN Delivery ? Operational
Cloudinary Upload API Operational
Sendgrid Operational
SendGrid SMTP ? Operational
SendGrid Event Webhook Operational
SendGrid API Operational
Pusher notifications Operational
Pusher Channels WebSocket client API Operational
Pusher Channels Webhooks Operational
Pusher Channels REST API Operational
Mailchimp Mandrill Operational
Mandrill Global ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Database Upscaling for System Maintenance May 20, 11:30-13:00 PDT
On May 20th 2022 starting at 11:30 PM Pacific Time, we will begin upscaling parts of our system for maintenance and performance enhancement reasons. These activities will result in the API’s being unavailable starting at approximately 11:30 PM Pacific Time and continuing no later than 12:30 AM Pacific Time on May 21st 2022. We will be doing scheduled maintenance at this time.
Posted on May 13, 11:19 PDT
System Metrics Month Week Day
Mobile APIs
Fetching
Dashboard
Fetching
iFrame
Fetching
Engagement
Fetching
Auth
Fetching
POS
Fetching
Past Incidents
May 19, 2022

No incidents reported today.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022
DataBase Maintenance[Archival Data on Notification stack only] -- might be face downtime,API might take longer time and Data-pipeline sync impacted
Completed - The scheduled maintenance has been completed.
May 14, 05:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 23:01 PDT
Scheduled - DataBase Maintenance[Archival Data on Notification stack only] -- might be face downtime,API might take longer time and Data-pipeline sync impacted
May 10, 23:33 PDT
DataBase Maintenance[Archival Data on Notification stack only] -- might be face downtime,API might take longer time and Data-pipeline sync impacted
Completed - The scheduled maintenance has been completed.
May 14, 04:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 23:01 PDT
Scheduled - DataBase Maintenance[Archival Data on Notification stack only] -- might be face downtime,API might take longer time and Data-pipeline sync impacted
May 12, 22:43 PDT
May 13, 2022
DataBase Maintenance[Archival Data on Notification stack only] -- might be face downtime,API might take longer time and Data-pipeline sync impacted
Completed - The scheduled maintenance has been completed.
May 13, 05:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 23:00 PDT
Scheduled - DataBase Maintenance[Archival Data on Notification stack only] -- might be face downtime,API might take longer time and Data-pipeline sync impacted
May 10, 23:33 PDT
May 12, 2022
DataBase Maintenance[Archival Data on Notification stack only] -- might be face downtime,API might take longer time and Data-pipeline sync impacted
Completed - The scheduled maintenance has been completed.
May 12, 05:02 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 23:00 PDT
Scheduled - DataBase Maintenance[Archival Data on Notification stack only] -- might be face downtime,API might take longer time and Data-pipeline sync impacted
May 10, 23:32 PDT
Database Downscaling post Cinco De Mayo
Completed - The scheduled maintenance has been completed.
May 12, 00:21 PDT
Scheduled - On May 12th 2022 starting at 11:30 PM Pacific Time, we will begin downscaling parts of our system post Cinco De Mayo holiday. These activities will result in the API’s being unavailable starting at approximately 11:30 PM Pacific Time and continuing no later than 1:00 AM Pacific Time on May 13th 2022. We will be undergoing scheduled maintenance during this time.
May 12, 23:30 PDT
May 11, 2022
DataBase Maintenance[Archival Data on Notification stack only] -- might be face downtime,API might take longer time and Data-pipeline sync impacted
Completed - The scheduled maintenance has been completed.
May 11, 05:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 23:30 PDT
Scheduled - DataBase Maintenance[Archival Data on Notification stack only] -- might be face downtime,API might take longer time and Data-pipeline sync impacted
May 10, 23:23 PDT
New Release Rollout - No downtime
Completed - The scheduled maintenance has been completed.
May 11, 00:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 23:30 PDT
Scheduled - Today at 23:30 PM PDT we are rolling out a new release. The release is anticipated to take up to one hour.
May 10, 22:59 PDT
May 10, 2022
DataBase Maintenance[Archival Data on Notification stack only] -- might be face downtime,API might take longer time and Data-pipeline sync impacted
Completed - The scheduled maintenance has been completed.
May 10, 03:52 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 22:52 PDT
Scheduled - DataBase Maintenance[Archival Data on Notification stack only] -- might be face downtime,API might take longer time and Data-pipeline sync impacted
May 9, 22:34 PDT
May 9, 2022
May 8, 2022

No incidents reported.

May 7, 2022
DataBase Maintenance[Archival Data on Notification stack only] -- might be face downtime,API might take longer time and Data-pipeline sync impacted
Completed - The scheduled maintenance has been completed.
May 7, 04:33 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 23:33 PDT
Scheduled - DataBase Maintenance[Archival Data on Notification stack only] -- might be face downtime,API might take longer time and Data-pipeline sync impacted
May 1, 23:34 PDT
May 6, 2022
DataBase Maintenance[Archival Data on Notification stack only] -- might be face downtime,API might take longer time and Data-pipeline sync impacted
Completed - The scheduled maintenance has been completed.
May 6, 05:33 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 23:33 PDT
Scheduled - DataBase Maintenance[Archival Data on Notification stack only] -- might be face downtime,API might take longer time and Data-pipeline sync impacted
May 1, 23:33 PDT
May 5, 2022
DataBase Maintenance[Archival Data on Notification stack only] -- might be face downtime,API might take longer time and Data-pipeline sync impacted
Completed - The scheduled maintenance has been completed.
May 5, 04:33 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 23:33 PDT
Scheduled - DataBase Maintenance[Archival Data on Notification stack only] -- might be face downtime,API might take longer time and Data-pipeline sync impacted
May 1, 23:33 PDT
← Incident History Powered by Atlassian Statuspage