Cloud Provider Service interruption

Incident Report for Punchh

Resolved

This incident has been resolved.
Posted Sep 19, 2023 - 06:58 PDT

Update

The Punchh Systems seems to be operating at this time but we are still tracking an AWS Incident that is still being addressed.
Posted Sep 18, 2023 - 14:45 PDT

Identified

We are experiencing intermittent API latency and downtime due to an ongoing AWS network infrastructure issue.
Posted Sep 18, 2023 - 12:58 PDT