Data Processing Delays - Reporting Tools Affected

Incident Report for Punchh

Resolved

This incident has been resolved.
Posted Nov 05, 2019 - 07:29 PST

Monitoring

A fix has been implemented and we are monitoring the results
Posted Nov 05, 2019 - 07:05 PST

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 05, 2019 - 06:33 PST

Investigating

Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be caught up shortly.
Posted Nov 05, 2019 - 03:08 PST
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