Elevated Error Rate Observed on Punchh Platform

Incident Report for Punchh

Resolved

This incident has been resolved.

Posted Sep 25, 2018 - 11:43 PDT

Update

We are continuing to investigate this issue.

Posted Sep 25, 2018 - 10:18 PDT

Investigating

Our automated systems have detected possible connectivity issues with with one of the subsystem on the backend persistence layer. Elevated Error rate observed on Punchh Platform. We are working on as it as we speak, expect an update shortly.

Posted Sep 25, 2018 - 10:18 PDT

This incident affected: Management Portal, Dashboard, Mobile API, and API.