Data Processing Delays - Reporting Tools Affected

Incident Report for Punchh

Resolved

This incident has been resolved.
Posted Nov 19, 2019 - 12:51 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 19, 2019 - 12:47 PST

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 19, 2019 - 12:38 PST

Update

We are continuing to investigate this issue.
Posted Nov 19, 2019 - 11:25 PST

Update

We are continuing to investigate this issue.
Posted Nov 19, 2019 - 10:37 PST

Investigating

We are currently investigating an issue with showpage data not being available for pervious two days on campaigns and the landing page for Punchh.
Posted Nov 19, 2019 - 10:35 PST