The fix has been implemented and we are seeing the errors reduce. We are monitoring
Posted Sep 25, 2018 - 09:39 PDT
We have identified the issue and we are in processing of failover to standby infrastructure. Stay Tuned!
Posted Sep 25, 2018 - 09:35 PDT
Our automated systems have detected possible connectivity issues with with one of the subsystem on the backend persistence layer. Elevated Error rate observed on Punchh Platform. We are working on as it as we speak, expect an update shortly.