Infrastructure Maintenance - No Downtime Expected

Scheduled Maintenance Report for Punchh

Completed

The scheduled maintenance has been completed.
Posted Apr 29, 2025 - 23:00 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 29, 2025 - 19:00 PDT

Scheduled

We will be performing scheduled maintenance to upgrade our platform infrastructure.

What to Expect:

During this maintenance window, the POS Configuration Service — which manages our Aloha and RPOS configuration capabilities — will be migrated to our cloud infrastructure for improved performance, scalability, and reliability.

Customer Impact:
- We anticipate minimal to no disruption to our services.
- No system reboots will be required.
- Customers may experience brief interruptions when accessing punchh.freshservers.net during the maintenance window.

We appreciate your understanding and cooperation as we work to improve our platform services. If you have any questions or concerns, please contact our technical support team for assistance.
Thank you for your continued partnership.
Posted Apr 28, 2025 - 12:40 PDT
This scheduled maintenance affected: Web Components (POS DataSink API, Punchh POS Control Center).