Punchh Platform Scheduled Hotfix - No Downtime

Scheduled for Oct 8, 00:00 - 01:00 PDT

Scheduled

We are performing a scheduled hotfix deployment to address a production issue. This change is part of our commitment to keeping the platform stable and reliable.

Scheduled Hotfix Details:

Date: 8th October
Time: 00:00 PDT
Ticket: DEVOPS-22314
Expected Duration: 1 hour.

Customer Impact:

Rest assured, our platform will remain fully operational, and you should not experience any interruptions in services.

If you have any questions or require further assistance, please do not hesitate to contact our support team.

Thank you for your continued trust in our services.

Posted Oct 07, 2026 - 10:13 PDT

This scheduled maintenance affects: Web Components (Punchh API, Authentication API, Management Dashboard, POS API, Webhook API, POS DataSink API, Punchh POS Control Center), Background Processes (Campaigns, Data Exports, Event Webhooks, Segments, Internal Data Sync, Data Pipelines), and Partners (AWS, Cloudflare, Databricks, Cloudinary, Tableau, Sendgrid, Mandrill, Twilio, Confluent Cloud).