Punchh Platform Hotfix Release - No Downtime

Scheduled Maintenance Report for Punchh

Completed

The scheduled maintenance has been completed.

Posted May 27, 2026 - 09:00 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 27, 2026 - 08:00 PDT

Scheduled

We are writing to inform you about an Emergency Hotfix release. In this hotfix, we will address an ongoing issue affecting some of our customers.

Hotfix Deployment Schedule:

Date: 27 May 2026
Time: 08:00 PST
Expected Duration: 1 Hour

Customer Impact:

Rest assured, our platform will remain fully operational, and you should not experience any interruptions in services.

We appreciate your cooperation and understanding as we continue to enhance our services. If you have any questions or concerns, please do not hesitate to reach out to our technical support team.

Posted May 27, 2026 - 07:55 PDT

This scheduled maintenance affected: Web Components (Punchh API) and Background Processes (Campaigns).