Gifting/Notification Failures on Post-Checkin and Referral Campaigns

Incident Report for Punchh

Resolved

This incident has been resolved.

Posted Dec 21, 2025 - 20:08 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 21, 2025 - 15:35 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 21, 2025 - 14:38 PST

Investigating

gifting/notification through post checkin campaigns and referral campaigns are failing
gifting/notification through post checkin campaigns and referral campaigns are failing

Posted Dec 21, 2025 - 11:59 PST