Punchh Platform Campaign Processing Delays

Incident Report for Punchh

Resolved

All campaigns have been successfully processed without any issues, and the incident has been resolved.

Posted Mar 17, 2025 - 09:48 PDT

Monitoring

We want to inform you that due to our recent system upgrade maintenance, we are currently experiencing delays in processing campaigns. However, our services have been fully restored and are operational.

Customer Impact:

Campaigns may take longer than usual to be sent out.

We sincerely apologize for any inconvenience this may cause and appreciate your patience as we work to resolve the delays. We are actively monitoring the situation and will provide updates as more information becomes available.

Posted Mar 17, 2025 - 07:29 PDT

This incident affected: Background Processes (Campaigns).