Error rate on certain services

Incident Report for Punchh

Resolved

Error rate has gone and all services are working fine.

Posted Mar 04, 2020 - 10:25 PST

Update

there are small spikes which we are addressing
we are not down, things are working but there are some spikes with errors

Posted Mar 04, 2020 - 08:50 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 04, 2020 - 07:22 PST

Investigating

There was a high error rate on certain services
the same has been resolved but we are monitoring

Posted Mar 04, 2020 - 07:20 PST

This incident affected: Mobile API and Dashboard.