As part of our commitment to continuous improvement, we will be performing scheduled maintenance to upgrade core components of our platform infrastructure. This upgrade includes important security patches, performance enhancements, and feature improvements to support greater scalability and more efficient cloud infrastructure management.
Customer Impact:
We anticipate minimal to no disruption to services during this maintenance window. All systems will remain operational, and our team will be actively monitoring the process to ensure stability throughout.
We appreciate your cooperation and understanding as we continue to enhance our services. If you have any questions or concerns, please do not hesitate to reach out to our technical support team.
Posted Jul 03, 2025 - 08:02 PDT
This scheduled maintenance affects: Web Components (Punchh API, Authentication API, Management Dashboard, POS API, Webhook API, POS DataSink API, Punchh POS Control Center) and Background Processes (Campaigns, Data Exports, Event Webhooks, Segments, Internal Data Sync, Data Pipelines).