Punchh Platform Scheduled Release - No Downtime

Scheduled Maintenance Report for Punchh

Completed

The scheduled maintenance has been completed.

Posted Mar 19, 2025 - 00:17 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 18, 2025 - 23:00 PDT

Scheduled

We are excited to announce a scheduled new release for our platform. This release is part of our commitment to continually enhance our services, introduce new features and capabilities, and ensure our customers have the best experience possible. For detailed information on the newly released features and capabilities, please refer to the https://support.punchh.com/s/article/Punchh-Platform-Release-Notes-18-March-2025-Deployment

Scheduled Release Details:

Date: 18th March
Time: 23:00 PDT
Expected Duration: 1 hour.
Customer Impact:

Rest assured, our platform will remain fully operational, and you should not experience any interruptions in services.

If you have any questions or require further assistance, please do not hesitate to contact our support team.

Thank you for your continued trust in our services.

Posted Mar 14, 2025 - 10:14 PDT

This scheduled maintenance affected: Web Components (Punchh API, Authentication API, Management Dashboard, POS API, Webhook API, POS DataSink API, Punchh POS Control Center) and Background Processes (Campaigns, Data Exports, Event Webhooks, Segments, Internal Data Sync, Data Pipelines).