Punchh Platform Scheduled Minor Release - No Downtime

Scheduled Maintenance Report for Punchh

Completed

The scheduled maintenance has been completed.

Posted Apr 02, 2025 - 00:00 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 01, 2025 - 23:00 PDT

Scheduled

We're rolling out a release to improve your experience by addressing ongoing issues and fixing bugs affecting some customers. This release is a part of our ongoing commitment to providing you with the best possible service. For detailed information on the release, please refer to the https://support.punchh.com/s/article/Punchh-Platform-Release-Notes-01-April-2025-Deployment

Scheduled Release Details:

Date: 1st April
Time: 23:00 PDT
Expected Duration: 1 hour.
Customer Impact:

Rest assured, our platform will remain fully operational, and you should not experience any interruptions in services.

If you have any questions or require further assistance, please do not hesitate to contact our support team.

Thank you for your continued trust in our services.

Posted Mar 28, 2025 - 16:03 PDT

This scheduled maintenance affected: Web Components (Punchh API, Authentication API, Management Dashboard, POS API, Webhook API, POS DataSink API, Punchh POS Control Center) and Background Processes (Campaigns, Data Exports, Event Webhooks, Segments, Internal Data Sync, Data Pipelines).